Effective Date: October 19, 2026
1. Introduction
TechStack Ann Arbor is a brand operated by NeuroConvergent, LLC (“NeuroConvergent,” “TechStack Ann Arbor,” “we,” “us,” or “our”).
We respect your privacy and are committed to being transparent about how we collect, use, protect, and share your information.
This Privacy Policy describes our practices regarding information collected through our website, https://techstackannarbor.com, including contact forms, appointment scheduling, interactive assessments, and related communications.
This policy primarily addresses information collected for our own business purposes. Information processed on behalf of our clients through our consulting and technology services may also be governed by our agreements with those clients and their respective privacy policies.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Information You Provide
- Name and business name
- Email address and telephone number
- Job title or business role
- Contact form submissions and inquiries
- Appointment scheduling information
- Business challenges, goals, and operational information
- Other information you voluntarily provide
Quiz and Assessment Information
Our website may offer interactive assessments, including our “Plug Your Leak” business assessment.
When you participate, we may collect:
- Responses to assessment questions
- Information about your business operations and systems
- Calculated assessment scores and results
- Recommendations generated from your responses
- Contact information you voluntarily provide
Automatically Collected Information
When you visit our website, we and our technology providers may collect certain technical information, including:
- IP address
- Browser type and device information
- Pages visited and website interactions
- Referral sources
- Approximate geographic location
- Cookie identifiers and analytics information
3. How We Use Your Information
We may use collected information to:
- Respond to questions and inquiries
- Schedule and manage appointments
- Provide requested information, services, and resources
- Generate personalized assessment results and recommendations
- Deliver requested reports or assessment summaries
- Identify opportunities to improve business operations and performance
- Conduct personalized business follow-up when you provide contact information for that purpose
- Provide consulting, technology, automation, and related services
- Analyze website performance and improve user experience
- Send marketing communications where permitted by applicable law
- Maintain business records and protect our systems
- Comply with applicable legal obligations
4. Business Assessments and Personalized Follow-Up
Our interactive quizzes and assessments are designed to help businesses identify opportunities for improved efficiency, customer engagement, revenue performance, and operational effectiveness.
Assessment results may be generated using predefined scoring methods, automation, or software-assisted analysis.
Where offered, visitors may view their assessment results without providing contact information.
If you voluntarily provide your contact information through an assessment follow-up form, we may use your responses and contact details to reach out personally with relevant observations, recommendations, or information about our services, consistent with the disclosures provided when you submit the form.
These communications may include business-development or sales-related messages.
Completing an assessment does not automatically subscribe you to our newsletter or ongoing marketing campaigns.
You may request that we discontinue sales or marketing emails at any time.
Assessment results are informational and do not guarantee specific business outcomes.
5. Email and Text Communications
We distinguish between several types of communications.
Requested Communications
We may contact you to respond to inquiries, deliver requested reports, provide appointment confirmations, or communicate about services you have requested.
Personalized Business Follow-Up
When you provide contact information for personalized follow-up, we may contact you regarding relevant business opportunities, assessment findings, or service recommendations, as permitted by applicable law.
Optional Marketing Communications
We may offer opportunities to subscribe to newsletters, business insights, service announcements, or promotional communications.
Participation in an assessment, requesting a report, or scheduling an appointment does not automatically enroll you in an ongoing marketing subscription.
You may unsubscribe from marketing emails at any time using the unsubscribe instructions included in those messages or by contacting us directly.
We obtain consent for promotional text messages and automated calling or texting where required by applicable law. Text recipients may opt out by following the instructions provided in those messages.
6. Cookies and Website Analytics
Our website may use cookies, tracking pixels, analytics services, and similar technologies to understand visitor activity, measure website performance, improve functionality, and support our marketing efforts.
These technologies may collect information about your browser, device, and interactions with our website.
Some information may be processed by third-party technology providers under their own privacy policies.
You can manage certain cookies through your browser settings. Where required by applicable law, we will provide additional choices or consent controls for relevant tracking technologies.
7. How We Share Information
We may share personal information with trusted service providers that assist us in operating our business, including providers of:
- Website hosting and management
- Customer relationship management (CRM) systems
- Email and communications services
- Appointment scheduling
- Website analytics
- Automation and assessment processing
- Document generation and delivery
- Information technology and security services
We may also disclose information when required by law, to protect our legal rights, or as part of a legitimate business transaction.
We do not sell customer contact lists as a standalone commercial product.
Certain website tracking activities may be classified as a “sale,” “sharing,” or targeted advertising under applicable privacy laws, even without a monetary transaction. Where applicable, we will provide legally required disclosures and privacy choices.
8. Data Storage and Security
We use cloud-based technology and third-party service providers to support our business operations.
We take reasonable administrative, technical, and organizational measures appropriate to the information we handle to protect it from unauthorized access, disclosure, alteration, or loss.
However, no electronic transmission or storage system can be guaranteed completely secure.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, and complying with legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Exercise additional rights provided by applicable privacy laws
To submit a privacy-related request, contact us using the information below.
We may need to verify your identity before processing certain requests. Some requests may be subject to legal exceptions.
11. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of independent third parties. We encourage visitors to review their privacy policies before providing personal information.
12. Children's Privacy
Our website and services are intended for business professionals and are not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal obligations.
When changes are made, we will update the effective date at the top of this page and provide additional notice when required by law.
14. Contact Information
If you have questions about this Privacy Policy or would like to exercise applicable privacy rights, please contact:
NeuroConvergent, LLC
Operating as TechStack Ann Arbor
516 Glenwood Ave
Port Huron, MI 48060
Email: neuroconvergentllc@gmail.com
Website: https://techstackannarbor.com
Effective Date: October 19, 2026